OliveOak (operated by TEV Contractors, with a studio in Hyderabad and presence in Singapore) respects your privacy. This policy explains what information we collect through oliveoak.in, why we collect it, and how we protect it. It applies to visitors of this website and to anyone who submits an enquiry through our contact form.
1. Information We Collect
We only collect information you choose to give us. When you submit our contact form, we collect:
- Your name
- Phone number
- Email address
- Service type you're interested in (e.g. residential, commercial, renovation)
- Budget range, if provided
We do not require you to create an account, and we do not collect payment details through this website.
2. How We Use Your Information
Enquiry details are used solely to respond to you — to understand your project, get in touch by phone, email, or WhatsApp, and prepare a proposal if you'd like one. We do not sell, rent, or trade your information to third parties, and we do not use it for advertising.
3. How We Store Your Information
Enquiries submitted through the contact form are stored in a private, access-controlled records system used by our team to track and follow up on leads. Only authorised OliveOak/TEV Contractors staff can view this information. Data is transmitted over an encrypted (HTTPS) connection.
4. Third-Party Services
A few third-party services support this website, and each may process limited technical data (such as your IP address) as part of standard web delivery:
- Google Fonts — used to display our typography; loads font files from Google's servers.
- Google Maps — embedded on our Contact page to show our studio location.
- WhatsApp (Meta) — if you click our WhatsApp button, you'll be taken to WhatsApp, which is governed by Meta's own privacy policy.
- Vercel — our website hosting provider, which processes standard server logs to deliver the site.
- Resend — may be used to email our team a notification when a new enquiry is submitted, so we can respond faster.
We do not use Google Analytics, advertising pixels, or any behavioural tracking or profiling tools on this website.
5. Cookies
This website does not use cookies for advertising or analytics tracking. See our Cookie Policy for full details on the limited technical cookies that may be set.
6. Your Rights
You can ask us to access, correct, or delete the information we hold about you at any time by emailing contact@oliveoak.in. We'll respond within a reasonable time.
7. Data Retention
We keep enquiry information for as long as it's useful for following up on your project, or until you ask us to delete it.
8. Children's Privacy
This website is intended for adults seeking interior design services and is not directed at children. We do not knowingly collect information from anyone under 18.
9. Changes to This Policy
We may update this policy from time to time as our website or practices change. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
Questions about this policy or your data? Reach us at contact@oliveoak.in, call +91 8187094428, or visit our studio at Rd No. 33, Kondapur, Raghavendra Colony, Gachibowli, Hyderabad, Telangana 500084.